IT SUPPORT & OUTSOURCING
Do you need a dependable expert to rely upon but only need that expertise occasionally?
For more information on per-incident support for your organization,
please contact us at 877.CTG.1300 or
email us at moreinfo@catalysttg.com.
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Per-Incident Support
Whether your network administrator goes on vacation, or you are the network
administrator and need help with a complex issue, Catalyst can help.
Here's just a sample of Catalyst services offered:
- Server issue resolution
- Desktop support
- Network performance troubleshooting
- Security consulting
- Database maintenance
- Programming assistance
- Vacation support coverage
- Helpdesk
Per-Incident Support Options:
- Hourly support - Time and materials due upon completion
- Master Service agreement - Net terms available to clients with approved credit.
- Block Hour agreement - Discounts offered for pre-paid blocks of time of at
least 20 hours. Hours purchased are good for a period of one year.
Per-Incident Support |
Project Support |
Managed Services |
Outsourcing
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