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How to Open a Support Ticket – Catalyst Technology Group

How to Open a Support Ticket

Please select from one of the following methods to open a support ticket with the Comfort Keepers Help Desk for IT technical support.

Technical Support

Submit Support Request on our Web Form (*Preferred Option)

Submit a support request to a Comfort KeepersĀ support representative whose expertise matches your inquiry.

Email us at

This email turns into a ticket from which we promptly assign to a technician. Emailing us here prevents delays due to staff members being out of the office, or in a situation where we are unavailable to view your email.

Call us at 888-550-9037 (8AM to 5PM EST)

This call will be answered by one of our staff members that will take down all information surrounding your issue and a ticket will be created right away. In the event that we are on other lines, or if after hours, please leave a voicemail message and we will return your call at our earliest opportunity.