Introducing the Service Level Agreement – Catalyst Technology Group

Introducing the Service Level Agreement

  • Published byadmin
  • June 1, 2018

Introducing the Service Level Agreement

Every business will face a major technology problem at one time or another. Whether it is because your server just decided to quit on you, or you have received a not-so-friendly worded letter telling you to stop using a piece of software, managing technology for a whole organization is difficult. In cases like this, partnering with a managed service provider can be a real benefit. If you are going to choose to outsource some or all of your IT management to a provider, you will likely have to sign a service level agreement (SLA). Today, we look at the purpose of a SLA and how it works to benefit both parties of the agreement.

Latest blog entries

Share This Story, Choose Your Platform!Share on FacebookTweet about this on TwitterPin on PinterestShare on TumblrShare on Google+Share on LinkedInShare on RedditShare on VKEmail this to someone

Contact Us

We’d love to hear from you. Please complete the form below and we'll be in contact shortly.