These Four Technologies can Give Your Business a Boost
- Published byadmin
- June 8, 2018
Small business owners need to find creative ways to build a strong, productive operation. The best way to create the kind of productivity required to successfully grow a business is to ensure that everything works in concert. Today, we will look at a four technologies that can go a long way toward helping any small business grow their organizational productivity.
Boost Productivity with Better Internal Communications
- Published byadmin
- February 1, 2018
Without a reliable way to stay in touch during office hours, your business can suffer from miscommunications and other, worse consequences. With so many communication solutions available to the average business, how can you help your business be as productive as possible? It all starts by making sure that your employees stay connected.
A Social Intranet
An intranet can be used to stay connected to your staff and all of its resources. It works like a portal where any assets used by your company can be easily located. Imagine having one infrastructure dedicated to keeping your employees connected to each other, as well as where they can access important software, online resources, links, documents, and much more. You can even include a phone number or a link to your managed service provider’s help desk, making it easier than ever to take advantage of technology help and assistance when in a pinch.
If you have ever sent an email with the hopes of getting an immediate response, you’ll know the frustration that comes from waiting hours and hours just to get a response that has come far too late to do anything about. Instant messaging is a valuable tool that can help to alleviate this issue considerably. It’s perfect for the moments where an immediate response is needed. Many instant messaging applications also allow you to create group chats or private rooms where you can collaborate on projects.
Internal Blogs and Documentation
Your employees should want to do a better job than what they are currently doing, and in order to guide them toward this lofty goal, you should make internal blogs and other documentation available that they can consult for any information about a specific task. In fact, blogs and documentation can significantly cut down on any time spent training employees. After all, the best way to help someone do their job is to help them help themselves.
Just like with internal blogs and documentation, you can foster a conversation about ways to improve workflows or brainstorm new ideas through the less formal medium of discussion boards or open forums. Discussion boards are generally implemented with the idea of creating consumable and accessible content for your employees.
A Ticketing System (or Help Desk)
Chances are that your employees might be somewhat technologically savvy, but they are certainly no IT technicians. This can lead to wasted time and energy. It’s more efficient to simply reach out to someone who specializes in this craft. A ticketing system or an outsourced help desk from Catalyst Technology Group can help your employees contact someone who can help them with their technology issues. We can provide specialized maintenance as per your service level agreement so that you can avoid costly downtime.
Catalyst Technology Group wants to help your business stay connected to all of its crucial elements. To learn more, reach out to us at (317) 705-0333.
Looking to Boost Productivity and Capital? Outsourced IT Can Help
- Published byadmin
- June 22, 2017
There are a lot of moving parts in a business, but overall the goals are simple. If you make more money than you spend in operational costs, you’re considered a success story. However, it’s not always easy to achieve this balance–especially when you’re a small business with a limited workforce and budget. How can you cut costs and increase your bottom line?
One of the biggest things holding back smaller organizations is the need to invest large sums into expensive operational necessities, which inevitably leads to less flexibility in the face of critical business decisions. If your budget is stretched to the maximum, you won’t have the funds required to respond to an emergency situation, like a hardware failure or other similar catastrophe. This is a tricky situation to get out of, and it might require some creative cuts to your budget in order to just get by. This isn’t how you want to manage something as critical as your business’s budget.
Modern businesses rely on technology solutions in order to maintain acceptable levels of productivity and efficiency, and we at Catalyst Technology Group want to help your business achieve greater heights by offering managed IT services. SMBs have to invest a lot of time and resources into their technology infrastructure, but we can make it more affordable through proactive maintenance and management, providing more time for your organization to stay productive and efficient.
How Managed IT Works
Catalyst Technology Group’s managed IT services work by providing your organization with a single point of contact for all of your technology needs. This includes knowledgeable consultants and trained technicians that can help you make informed decisions regarding your IT infrastructure. Here are some of the core services that we offer:
- Network monitoring: Thanks to our expertise and a certain level of automation, Catalyst Technology Group can keep close watch on your network to prevent issues from evolving into downtime-causing problems.
- Backup and disaster recovery: Too many businesses believe that their data isn’t important enough to warrant a backup solution. Keep in mind that the success of your organization is heavily dependent on your ability to access information that you’ve gathered over the years, including internal records and client information. You need to safeguard these important assets so that they can survive even the most devastating disasters, like a fire, flood, or even a cyberattack.
- Cloud-based services: One of the biggest capital expenses organizations have to deal with comes from upgrading their computing infrastructure. By this, we mean all of the critical business applications that you use on a daily basis. Cloud-hosted versions of these software solutions are always up-to-date, and they are generally cheaper per user on a subscription basis compared to the expenses of software licensing. All-in-all, cloud computing can be used to cut costs in regard to email hosting, data storage, and even virtualization, allowing you to improve operations while eliminating unnecessary costs.
Long story short, managed IT is capable of removing unnecessary costs from your budget, while improving operational efficiency, allowing you to better spend your assets elsewhere. With Catalyst Technology Group on your side, you’ll be able to properly leverage new and innovative solutions to save money and get the leg up on your competition. To learn more about managed IT services, reach out to us at (317) 705-0333.